Xfinity

3.8
214K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Enhance your online experience with the all-in-one Xfinity app.

It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app.

Xfinity customers get all this for free:

• Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more.
• Xfinity Rewards. Join for free so you can enjoy special perks, unique experiences, and product benefits right in the app, just for being a customer.
• Tools to help you test your internet speeds, troubleshoot your connection, check data usage, and even restart your equipment.

Customers who rent our internet equipment also get:

• Access personalized tools and tips to help improve your WiFi performance.
• Test the Internet speed reaching every connected device in your home.
• Protect your devices and help keep loved ones safe and secure, with Advanced Security included.
• Get peace of mind with parental controls included. Pause WiFi to any connected device, set family-safe browsing, device limits, and more.
• Enjoy ultimate control. Set up and personalize your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity Internet.

Need help signing in?

• If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at www.xfinity.com/privacy/manage-preference
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
207K reviews
Joe Cole
April 15, 2024
This app used to work. It was helpful in finding wifi while traveling. But since the last update, it is useless. It's redirecting me to log in to my browser only to return to app redirecting me to browser. If Comcast didn't have a monopoly over internet service in my area, I would never deal with them. Too expensive, tiered system that caps your speed unless you pay. They know this and don't have any incentive to care.
48 people found this review helpful
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A. Meyer
April 22, 2024
Visually pretty but useless junk. A clear downgrade in actual functionality over the old My Account app, with the uselessness papered over with prettier graphics. It's just reskinning html pages that require you to log in multiple times even after logging in to the app because it doesn't maintain the active account session when, for example, you open the outage map.
4 people found this review helpful
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nick evans
April 20, 2024
After being forced off the other applications that were working just fine. This app is horrible, nothing works when you click on it and is difficult to use. Update 4.19.24 No longer can you call to get in contact with customer service, all automated garbage. Minimize the app and the chats disconnected, no way to get back with the agent either...
26 people found this review helpful
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What's new

We're always improving.

This update eliminates bugs and reduces errors to give you the best experience.