Xfinity 4+

Manage it all. Easy‪.‬

Comcast

    • Free

iPhone Screenshots

Description


Enhance your online experience with the all-in-one Xfinity app.

It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app.

Xfinity customers get all this for free:

• Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more.
• Xfinity Rewards. Join for free so you can enjoy special perks, unique experiences, and product benefits right in the app, just for being a customer.
• Tools to help you test your internet speeds, troubleshoot your connection, check data usage, and even restart your equipment.

Customers who rent our internet equipment also get:

• Access personalized tools and tips to help improve your WiFi performance.
• Test the Internet speed reaching every connected device in your home.
• Protect your devices and help keep loved ones safe and secure, with Advanced Security included.
• Get peace of mind with parental controls included. Pause WiFi to any connected device, set family-safe browsing, device limits, and more.
• Enjoy ultimate control. Set up and personalize your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity Internet.

Need help signing in?

• If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at www.xfinity.com/privacy/manage-preference

What’s New

Version 5.20.0

We're always improving.

This update eliminates bugs and reduces errors to give you the best experience.

Ratings and Reviews

4.3 out of 5
1M Ratings

1M Ratings

MarcoReene ,

Getting connected to your own Apps like the apps that come with Xfinity streaming.

I think that all the apps that come with your package should be able to be presented on the TV without all the complications of codes and getting into this and that things that I don’t understand how to get into to get my free HBO I’m supposed to be having I also got billed for 99 for Paramont which was supposed to come with the programming that I and supposed to have in my package deal I don’t understand why I have to sign in for HBO when I have it free for 12 months with this package I have I don’t understand how to get into these things I don’t understand none of this and I can’t get no one to help me to connect the stuff without having to go into it every single time and put in codes I don’t know how to do. When I had someone come out to hook it up for me you would think that they would have already put in all the channels that are supposed to be in here that come with a package. This is very confusing for me I do not understand how to get to channel is it on supposed to get and it is impossible to get the connection because I don’t know what I’m doing and there’s no one online to help you do things like that they’ve all failed and I have tried so many times

DanielZ95 ,

Unreliable Internet

Me and my wife got Xfinity installed on 4/15 for the 800mbps and literally 10 days later on 4/25 there was a 3 hour outage! I tried contacting customer service but all I got was automated responses that said “we are working on it”, this is all when I wanted to talk to a human. It took over an hour for me to finally talk to a human by walking around the neighborhood and having to find the Xfinity truck. The technician said the outage was because they were moving locations to another area and it would take up to 3 additional hours. This is unacceptable for people working from home and I ended up switching to ATT that same day. No thank you Xfinity! Additionally when I called about cancelling the service they said they were not able to provide written confirmation that I would not be charged and should just take their word for it for the 30 day guarantee. If you advertise your company as trustworthy and reliable and can’t even provide a simple email confirmation of what you verbally say over the phone…then maybe your company culture and values are not aligned with your practices. Say what you do and do what you say. Word of free advise….Xfinity if you plan on claiming yourself as “reliable” please don’t have an outage before your “30 day guarantee”. If you do, please have (at least) the lowest level of courtesy to come through and confirm in writing that you will compensate for your lack of commitment to the promise you have made of “reliable” service.

stihgnob ,

Awesome speed

I pay for 1200MBPS, I get anywhere between 1% and 60MBPS. Yet they charge me full price. Last night at 1% the pinwheel wouldn’t even spin. But what they don’t ever fail at is taking my money and making me jump through hoops and beg for discounts and on and on about how they can’t do anything without sending someone out here to tell me it’s not my house it’s their outside plant cabling. Ok so why make me go through this process again and again? Why not say well we are giving you half the speed so you’re going to pay half the bill? Because when I’m too depressed to call and beg they get full price because I don’t want bad credit. I’m screwed either way. Plus it makes my depression even worse and more debilitating and harder to deal with anything. Life is hard enough when you’re disabled. Internet and tv are kinda what I am left with right now waiting for my next fusion surgery. So thank you Comcast for emptying my wallet wile leaving me unable to use my service I get robbed good money for. Do you even read this? I doubt you even go through the problem of reading your customer reviews. Because you care so much. The best part is she was sending me to technical support and hung up on me. So no explanation to tech, no notes, no help from her and no tech help. All I want is to pay for what I get. If you’re going to give me half the amount of services then you should charge half the price till it’s fixed.

App Privacy

The developer, Comcast, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

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